Open the transaction in your Adesic dashboard before arranging a bank transfer. Use its current instructions rather than details copied from an earlier transfer or an email thread. See Finding payment instructions and tracking a transaction for an overview.
Review the instructions
Confirm the transaction reference, currency, amount, and payment method.
Check the recipient name, bank account number, routing details, and any other recipient information displayed.
Include the payment reference exactly as instructed, if one is provided.
Review the quote and any fees shown before confirming the transaction.
Match the bank transfer method
Use the bank details for the payment method shown in the transaction. ACH and wire routing details can differ. If your bank asks for a field that is missing from the instructions, ask support for clarification before sending.
If you already sent different details
Contact your bank and Adesic support promptly. Explain which transaction is affected and what differed from the instructions. Do not send a second payment to try to correct the first one without guidance. Support can investigate, but a correction, cancellation, or recovery is not guaranteed.
Still need help?
Contact support with your account email, the step you reached, and any relevant transaction or request reference.
Never share passwords, sign-in codes, seed phrases, or private keys.